Help Center

At Covergalls we want you to love what you order. If you’re not satisfied with your purchase, please return the item(s) for an exchange or refund. All returns must be in the original condition that you received them in.

Please notify us by email what you are returning and why. Please let us know if you would like the return to be an exchange, Credit or Refund.

If you received the wrong item or if the item is defective, we will reimburse you for the cost of shipping the item back to us. Please include your invoice with the return.

All returns must be made within 15 days of placing your orders. We no longer accept returns or exchanges after the 15 day period.

If you have any other questions about returns please feel free to email info@covergalls.com.

In order to process your return, please include your name, email address and order number along with the items that you are returning.

If you just placed your order and want to change it there may still be time! The best thing to do is to call us at 705-919-1101 to have your order quickly changed. Don’t wait too long though we like to ship our orders out as soon as possible.

Custom is our middle name. Give us a call or an email anytime and see if we can create a garment for you that suits your personal style preference, job site, or regulations. We want everyone to have the workwear they need to feel confident and safe and if we can create this for you, we will.

It is important to keep you in the loop and let you know that surcharges may apply to your custom garment, but we can give you a quote beforehand.

Of course, that's the fun part! Once we ship your order you will receive an email notifying you that your package is on its way. Follow the tracking number/link to keep an eye on your parcel.

Our standard offering is Westex. We do produce our garments in Nomex and have access to alternate FR materials. Read more information.